At Paras Transport, we respect your privacy and are committed to protecting the personal information you share with us while using our website, contacting us, or booking our transportation services. This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1Information We May Collect
When you contact Paras Transport, request a quotation, submit a website form, or book a transport vehicle, we may collect information such as:
- Your name
- Mobile number
- Email address, if provided
- Pickup location
- Delivery or destination location
- Type of goods
- Vehicle requirement
- Approximate load or shipment details
- Preferred transportation date
- Information submitted through enquiry or contact forms
- Any other details voluntarily provided by you
We may also collect basic technical information when you visit our website, such as browser type, device type, IP address, pages visited, and general website usage information.
2How We Use Your Information
The information collected may be used to:
- Respond to your enquiries
- Provide transportation quotations
- Arrange suitable transport vehicles
- Coordinate pickup and delivery
- Contact you regarding your booking
- Provide customer support
- Improve our website and services
- Understand customer requirements
- Maintain business and service records
- Prevent misuse, fraud, or security issues
- Send service-related updates where necessary
We only use your information for legitimate business and transportation-related purposes.
3Transport Booking Information
To arrange transportation, we may need information regarding your goods, pickup point, destination, preferred vehicle, and contact details.
This information may be shared with relevant drivers, vehicle operators, transport partners, or service providers only when reasonably necessary to complete your transportation request.
4Sharing of Personal Information
Paras Transport does not sell or rent your personal information to third parties.
However, information may be shared with:
- Drivers
- Vehicle owners or transport operators
- Logistics and transportation partners
- Website or technology service providers
- Payment service providers, where applicable
- Government or legal authorities when required by law
Only information necessary for providing the relevant service will be shared wherever reasonably possible.
5Phone Calls and WhatsApp Communication
If you contact us through phone or WhatsApp, we may use the information you provide to:
- Respond to your enquiry
- Provide quotations
- Confirm vehicle availability
- Coordinate bookings
- Share pickup or delivery information
- Provide transportation updates
By voluntarily contacting us, you agree to receive service-related communication regarding your enquiry or booking.
6Website Contact Forms
When you submit an enquiry through our website, the information entered in the form may be stored and used to contact you regarding your transportation requirement.
Please avoid submitting unnecessary confidential or sensitive information through website forms.
7Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website functionality and understand how visitors use the website.
Cookies may help us understand information such as:
- Pages visited
- Time spent on the website
- Browser or device type
- Website traffic patterns
You may disable cookies through your browser settings, although some website functions may not work properly as a result.
8Google Maps and Third-Party Services
Our website may use third-party services such as Google Maps, Google Analytics, WhatsApp, phone links, or other external services.
These third-party platforms may collect information according to their own privacy policies.
Paras Transport is not responsible for the privacy practices of external websites or third-party platforms.
9Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet-based system or electronic transmission can be guaranteed to be completely secure.
10Data Retention
We may retain enquiry, booking, and contact information for as long as reasonably necessary to:
- Provide our services
- Maintain business records
- Resolve disputes
- Meet legal or accounting requirements
- Improve customer service
Information that is no longer required may be deleted or securely removed where appropriate.
11Your Rights
Depending on applicable law, you may request to:
- Know what personal information we hold about you
- Correct inaccurate information
- Request deletion of certain personal information
- Withdraw consent for certain communications
- Ask questions about how your information is being used
To make such a request, contact Paras Transport using the contact details provided below.
12Children's Privacy
Our services are intended for customers requiring transportation and logistics services.
We do not knowingly collect personal information from children without appropriate authorization.
13External Links
Our website may contain links to external websites or services.
Once you leave our website, Paras Transport is not responsible for the content, security, or privacy practices of those external websites.
We recommend reviewing the privacy policies of any third-party website you visit.
14Changes to This Privacy Policy
Paras Transport may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
15Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact: